Don't see the answer to your specific question below? Reach out to us and we'd be happy to help you!
Psst: you can also contact us here if the FAQ directs you too!
Products
How Long Will My Stickers Last?
My stickers are rated for 3 to 5 years in all weather. However, if only used for indoor/non weather & water use they will likely last you a long, long time!
Do you offer wholesale?
I do! Shop here: https://faire.com/direct/scarletssfreckles
Do you take commissions?
Depends on what you're wanting and my availability! Reach out to me on the "contact us" part of my website and we can chat!
Do you offer logos & branding commissions?
Yes! As I have availability. You will not be able to purchase a commission package from me until we've spoken and I've agreed to take you on as a client! Please reach out via the contact form if you're interested!
Shipping & Order Help
What Are Your Shipping Times?
Packages are shipped using USPS Ground Advantage which is a 2-5 business day turnaround, some locations like AK or HI may take up to 8 days.
My processing times are 1-2 weeks.
Where is my package?
Great Question! It doesn't happen often, but from time to time the post office will mark a package as delivered and it won't be delivered. Or they'll show it as scanned but it doesn't seem to move for days or weeks on end. I am equally as frustrated as you and don't have any control over this.
Here are some options:
Reach out to your local post office to see if they can locate the package.
If it says it was delivered, wait a few days to see if it shows up. I have had packages show up a week later.
What if I need a rush?
If you need your order by a certain time-frame, I cannot always guarantee it. However, feel free to leave me a note and I'll do my best to complete within that time.
transparency
Are you LGBTQ Friendly?
Absolutely! As a fellow queer person my shop is a safe space. However, I do not ship in any identifying packaging. So no need to worry about being outed.
When do you make donations?
I typically will make my donations the first week of the month or when I've gotten enough sales to make a dent. So if I only sell a few stickers that month, I might hold off and do it the next month so I can donate more at a time. You can see my current charity picks and donation amounts on my "Donations Made" page.
Do you use AI? Do you create your own designs?
I do not use AI to design, create, or make my sticker designs. My designs are created using my brain and hands. There are elements to my designs that are purchased for licensed use like fonts or procreate "stamps" which may be like star shapes for example. Outside of this my stickers are hand drawn and designed by me.
Turn around times as a disabled person.
I am disabled so I have my turn around as 1-2 weeks. You order can very well ship next day, but I am not going to promise this as I cannot promise I will be feeling able to pack orders. My health is my priority, so if I need to rest I will do this before packing orders. But they will always go out within 1-2 weeks.
other
What are your favorite fidgets?
I'm so happy you asked. My go-to is sugar stress balls because they are slow rising, quiet, and they make them in a small size so they can be discrete.
Other favs:
- frog plush babies by Stitching Sunlight: https://www.etsy.com/shop/StitchingSunlightt
- tangles
- ONO hand roller
- Stigmagz, these are expensive though and I don't think worth the full price so I buy them on sale.
- magnetic rings
- infinity cube, specifically the ones with little marbles in them for the weight
- picky pads
- Little Ouchies: https://littleouchies.com/?srsltid=AfmBOorMnkQxjOr8dgQyMzs5Nrosnt4ktZhUeBvIz3-5EBwGu_qmn3Rh
Things I've been eyeing for a while to check out:
- Specs magnetic mini balls
Go to chronic illness girly things
My Bose noise cancelling headphones are my life.
Heating pads and heated blankets
Day & night pill organizer
Finch App
Bearable App
Cozy hobbies
Matching PJ sets
Comfy pants, light weight tshirts, crocs
Sunglasses
Small ice packs
Saying no to things